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Staff making you wait

Conversation phrases, Stage 4chunk 11 of 23Errands and service

Understand staff saying certainly, one moment, coming, and here you are.

Mix-ups Tadaima ukagaimasu (coming right away) is not tadaima, I'm home.

kashikomarimashita

formalhumble

certainly; understood

Staff's reply when they take your order or request; no answer needed.

At work you can say it to a boss or client; wakarimashita is the everyday version.

casual

kashikomarimashita. shoushou omachi kudasai.

Certainly. One moment, please.

かしこまりました。少々お待ちください。

Written かしこまりましたWho said to youHeard 249× in 3.17 million lines of film and TV subtitles

shoushou omachi kudasai

formal

one moment, please

Staff say it before checking something or going to get it; just say hai and wait.

The casual version is chotto matte. On the phone it means you're being put on hold.

casual

zaiko o kakunin shimasu node, shoushou omachi kudasai.

I'll check our stock, so one moment, please.

在庫を確認しますので、少々お待ちください。

Written 少々お待ちください · しょうしょうおまちくださいWho said to youHeard 98× in 3.17 million lines of film and TV subtitles

omatase shimashita

sorry to keep you waiting; here you are

Staff say it when they bring your order or come back to you, even after a short wait.

Say it yourself when you join someone who has been waiting; with friends just omatase.

casual

omatase shimashita. raamen to gyouza desu.

Here you are. Ramen and gyoza.

お待たせしました。ラーメンと餃子です。

Written お待たせしました · おまたせしましたWho you say it and hear itHeard 83× in 3.17 million lines of film and TV subtitles

tadaima ukagaimasu

humble

I'll be right with you; coming right away

Staff call it back when you say sumimasen! and they're busy; just wait a moment.

Tadaima here means right now, not the I'm-home greeting. Ukagau is the humble verb for come or visit.

casual

hai, tadaima ukagaimasu. shoushou omachi kudasai!

Yes, I'll be right with you. One moment, please!

はい、ただいま伺います。少々お待ちください!

Written ただいま伺います · ただいまうかがいますWho said to youHeard 2× in 3.17 million lines of film and TV subtitles